ISO 21001 specifies requirements for an effective Education Organization Management system. It provides a common management tool for organizations providing educational products and services capable of addressing the needs and requirements of students and other customers. It is an independent management framework, lined up with other ISO management systems such as ISO 9001, ISO 14001, etc., through the utilization of the high-level structure.ISO 21001 Certification in Nigeria aims to standardize education management to guarantee it addresses students issues. It’s planned to assist schools, colleges, training providers, and other educational organizations with implementing best educational practices. It is based on the popular quality management standard, ISO 9001. The major difference between ISO 9001 and ISO 21001 is that while ISO 9001-2015 focuses on customer Satisfaction, ISO 21001:2018 focuses on the satisfaction of students, government, parents, and guardians.
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ISO 21001 is a versatile standard whose specifications are intended to apply to all organizations in the educational field regardless of the type and size of the organization and the products and services they provide. It even applies to educational organizations that are within bigger organizations whose core business is not education, for example, professional training departments.