ISO 20000-1:2018 - IT Service Management

ISO 20000-1 Certification

ISO 20000-1 Certification is a certification standard that specifies best practices for  IT Service Management Systems for a company and its related processes. The ISO 20000-1 standard is a globally recognized standard, which is recognized and endorsed by the International Organization for Standardization, the United Nations, and the International Chamber of Commerce. This includes strategies for financial management, information management, human resources management, and more.

ISO 20000-1 certification is the international quality standard, which was designed to help businesses improve their stakeholder’s value. In the past, it was difficult for companies to determine whether the products and services they produced were meeting customer expectations, as there are no objective criteria for judging the quality of a product or service. The ISO 20000-1 standard set out a comprehensive framework for measuring and evaluating corporate performance and is the first global quality standard.

 

Why Choose Finecert for ISO 20000-1 Certifications?

ISO 20000-1 is one of the most recognized certifications in the world. Companies and organizations around the globe are pushing for ISO certification in their operations as they consider it as a measure of their organization’s effectiveness. We, at Finecert, help to provide ISO 20000-1 certifications with our simplified certification process, minimum documentation, End-to-end responsibility, hassle-free and cost-effective. Finecert is a One-stop solution for consulting, training, audit, and certification. 

 

Process of getting ISO  20000-1 Certifications

The steps of the process of ISO 20000-1 :

Gap Analysis: This helps to compare the actual level of performance of your organization versus the desired level of performance.

Scope and Design: Based on the first process the required steps and the design will be planned to have a better process and performance.

Implementation: This is the major step where all the planned steps will be implemented to approach the desired level of performance.

Training: When new things are implemented in an organization it is required to provide training.

Certification Audit: The Certified auditors will visit the organization to verify the quality of products and services.

Continual Improvement: It’s very required for every organization to have ongoing improvements which lead to the growth of the business. 

 

Benefits of ISO 20000-1 Certifications

  • Improve IT process and boost effectiveness.
  • Improve reliability and reputation of the companies.
  • ISO 20000-1 certification improves customer satisfaction.
  • ISO 20000-1 Certification leads to the improvement of revenue.
  • Improve productivity which increases the core level of business.
  • Communication process according to the regulation of standards. 
  • Improve the competitiveness of business and have a strong stand.
  • Reducing risk and improving communication between business areas.
  • Helps company commitment to uploading a reliable IT service and reliability.
  • Demonstrates its capability of planning, Design, and improvements of services.
  • Improve the quality of the Information Technology system with the advanced methods.

 

Industries or organizations that can comply with ISO 20000-1

One of the main issues that companies face today is how to secure sensitive data and information. This is where ISO 20000-1 comes into place. ISO 20000-1 is a process that can be implemented by most of the company, where it can comply with the requirements and safety needed for ISO 20001 accreditation.

ISO 20000-1 is a certification standard used to demonstrate that a company can lead, manage and deliver quality cost-effective, and sustainable services that align with the needs of the customer.ISO 20000-1 Certifications can be implemented in accounting systems and controls to help companies improve their financial, manufacturing, distribution, and other business processes and many more companies.

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